As part of our packages we provides training for palliative care staff to teach them new skills, improve their confidence and enable them to maximise the impact of the technology we provide.

Face-to-face - we provide face-to-face learning at the point of installation and in-person refresher training throughout the 4-year cycle.

Super user workshops - To improve skills and knowledge further, we have just launched our annual specialist super-user workshops in conjunction with external providers. These workshops will provide enhanced technical training on specific items of technology and increase awareness of issues such as online safety.

Helpline – our helpline is open to all of our children’s hospice service partners, for tech support or maintenance enquiries.  If you have any technical issues or questions about how to use your Lifelites equipment (however large or small) please call our Technical Support Service on 07833 251755 for free support.

Hospice onsite maintenance visits – Maintenance queries should be directed to our helpline above.

Training - If you have questions at all about how to use the Lifelites-donated equipment, please do not hesitate to get in touch with Dan at

You can find all the equipment videos from our 2021 Showcase here!

New technology packages – For enquiries about your hospice application and our consultation process, please contact Jane Maisey at