Need some extra training?

We're now offering refresher training for hospice staff. Get in touch if you'd like to book a session.

Help and support with Lifelites equipment

Our tech support team are just a phone call away...

Online resources centre

Guides for children's hospice staff to help them use their Lifelites equipment.

Free technical support from Lifelites

Helpline – our helpline is open to all of our children’s hospice service partners, for tech support or maintenance enquiries.  If you have any technical issues or questions about how to use your Lifelites equipment (however large or small) please call our Technical Support Service on 07833 251755 for free support.

Hospice onsite maintenance visits – We are abiding by all Government lockdown rules and in conjunction with hospice service procedures to ensure that we can provide our vital maintenance safely. Maintenance queries should be directed to our helpline above.

New technology packages – For enquiries about your hospice application and our consultation process, please contact Jane Maisey at


Call our technical support service

Our Technical Support Team are there on the end of the line or email to talk you through how to use our equipment or to assist with solving any glitches, either remotely or on site with all safety measures in place to keep everyone safe during the Covid-19 pandemic. All our services are free of charge!

Lifelites pays for this service on an on-going basis as a commitment to each children's hospice to make sure that the Lifelites equipment continues to enhance the time young people spend there. So, while we look after the equipment, you can get on with looking after your children and families.

Don’t forget that if you have any problems or questions about your equipment, Bryan and his team are always just a call away if you do ever need them.

You can contact Lifelites technical support services for free on 07833 251 755 or email them at 

We appreciate that hospices are facing a particularly difficult time during Covid-19. That is why we adapted our services and offer remote training sessions now.If you would like to schedule a free remote training session for hospice staff, please get in touch with Dan at 

Telephone: 0207 440 4200
60 Great Queen Street
Charity No: 1165791